Jason joined Innovative in 2004 after a 10-year career as an auto claims adjuster. Jason brought an insurance industry insider’s perspective to the business. He knew first-hand what auto body shops had to do to win the auto repair business from insurance companies: operate efficiently and provide consistent quality. And he also understood how Innovative could play a major role in that process by enhancing productivity and optimizing workflow for its customers.

Jason learned Innovative’s business from the inside too – from the warehouse to quality control to accounting to sales – ultimately becoming general manager. In that role, he has made the company more efficient and raised its profile with customers, automating processes and spearheading advertising and marketing. Jason is also a key customer contact, listening and learning from customers about their needs, and recommending the right Innovative products to help them out.

The second “Jason,” Jason Hilger, joined Innovative in 2006 from the aviation industry, where he worked as a flight instructor and representative. In that capacity, he had seen aircraft repair facilities storing parts on sawhorses – a situation parallel to that of the automotive repair industry prior to the advent of Innovative and its work and parts management products. Aircraft repair people evidenced the same ingenuity as auto body repair technicians in meeting their work challenges with found “tools.”